Ticketing

Configuration for Ticketing

Ticketing | 17 commands

Command
Description

!enable-tickets

enables ticket system

!disable-tickets

disables ticket system

!set-staff-role

sets a staff role that can manage tickets

!remove-staff-role

removes a staff role that can manage tickets

!set-ticket-category

sets tickets to any categories you want

tickets can also be created without having to be in a category

!remove-ticket-category

removes tickets from being set to a category

!setup-ticket

sets up a ticket panel

!ticket-panel

Displays a staff ticket panel

REQUIRES: staff role

!new [reason | optional]

creates a new ticket with or without a reason

!close [reason | optional]

closed (deletes) the ticket with or without a reason

!rename [name]

renames a ticket [you must be in the ticket to rename it]

!set-ticket-msg [message]

Sets a custom ticket message to the tickets when created

!setticketlog <#channel>

when someone executes the close ticket command it will send the ticket transcript to the channel it has been set to

!add-user

adds a user to a ticket

!remove-user

removes a user from a ticket

!ticket-blacklist-add

this adds a user from blacklist when massing with a portal

!ticket-blacklist-remove

this removes a user from blacklist when massing with a portla

Discord will automatically sync its category permissions when new channels are created, with the channels if discord does not sync its perms you must go to the channel settings press "sync perms" to sync them manually.

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